Spring Home Improvement

This time of year is a time to clean and freshen up the home, and I love doing it as much as everyone.  I have a whole slew of projects lined up, and we took the long Easter weekend to work together as a family to get things done.  We’re very excited about getting a new (to us) stand-up freezer, which necessitated my husband getting out in the garage and doing some major cleaning up and cleaning out.  How exciting that was!  I found some of my favorite stuffed animals, like this little fella.

Roadkill, the studly armadillo
(complete with CZ stud in his ear)

I found the gorgeous orange, green and yellow floral silk scarf that my parents gave me for my birthday four years ago.  I had given it up for totally lost, thinking it’d been thrown away in our move almost 4 years ago.  I was saddened by the prospect, because it’s a beautiful scarf, and I’d wanted it to wear with this one white linen dress I have.

While Peter was kicking box-butt in the garage (more boxes emptied and crushed!!!  Woohoo!!!), I was in the dinette working on a long-anticipated project.  Our dinette is… utilitarian.  The vertical blinds are original to the house, I’d swear it, and a few of the slats are missing.  Eventually, those are coming down and a curtain and box valence are going up – hopefully before the Summer heat arrives.

Our dinette set was part of the package deal the hubster got with my cat and me.  I bought it in 1995, used, right before moving into my first apartment.  It’s a lovely square, solid ash table with pull-out leaves, and the top has a laminate inset.  The chairs are also solid ash, and they came with nice, neutral, light tan seat cushions that had started looking quite the worse for wear after 17 years of life, cats, people and young children.  I’d decided to recover those chairs in a stripe print to coordinate with the tropical flower/flip flop/cocktail material I’d chosen for my curtains.

This became a major family project.  Peter unscrewed the seats from the chairs.  He and our older daughter pulled the seemingly millions of staples out of the existing upholstery, and I measured, marked and cut out the new upholstery.  While I had the cushions off, I decided it would be a great opportunity to take some Murphy’s Oil Soap to the wood.  Oh my gosh!  Once the seventeen years of accumulated grime came off, the wood gleamed warmly and looked so pretty!  Then I saw the newly cleaned chairs next to the table.  Suffice it to say, I spent about an hour Saturday giving every inch of my table the same thorough cleaning.  On Sunday morning, I would just stop and admire how the morning sun came in through the back door, warming the clean, glowing wood, now completely clean.

The girls and I returned home from our Easter trip to my parents’ home today, and my newly refurbished and clean dinette set greeted us with its vibrant, cheery appearance.  And now…  The before and after pics!

One of the advantages to this new material is its stain-resistance

To say I’m pleased is an understatement.  I’ll be thrilled when this room is completely finished!

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Not in my grand plan

English: Group photo in front of Clark Univers...
English: Group photo in front of Clark University Sigmund Freud, G. Stanley Hall, Carl Jung; Back row: Abraham A. Brill, Ernest Jones, Sándor Ferenczi. Photo taken for Clark University in Worcester, Massachusetts publication. Česky: Foto z Clarkovy univerzity roku 1909. Dole (zleva) Sigmund Freud, G. Stanley Hall, Carl Jung, nahoře (zleva) Abraham A. Brill, Ernest Jones, Sándor Ferenczi (Photo credit: Wikipedia)

I’ll admit, I never set out to own my own bath and body business.  After receiving Cs in both high school and college chemistry, I never dreamed my entire life would revolve around chemical reactions and processes.

When I was in junior high school, I wanted to be either a lawyer (I’m very logical and love to argue, er, debate) or an architect (math isn’t my best subject), and certain aptitude tests determined I’d do well with either profession.  Then in high school, I encountered the likes of Carl Jung, Abraham Maslow and B.F. Skinner, and a future Psychology major was born.

Long story short, I went on and got my B.S. in Psychology, followed by an M.A. in Counseling, and while I was trying to back-door my way into my counseling training, God called me to be a chaplain.  I went from someone who’d studiously avoided crisis counseling and crisis work to doing it all the time and loving every second of it!  I worked with families of all ages, nationalities, backgrounds and faiths.  I calmed the anxious, said prayers for successful surgeries and comforted the grieving.  Every “identified patient,” which could include actual patients, family members or hospital staff members, was precious to me as a created child of God.  I trekked fifteen minutes across the hospital at 5:00 in the morning for a death call.  I answered many summons to the Emergency Department at 3:40 in the morning when a gunshot victim came in.  There were papers upon papers to write, encounters on which to reflect and at one point, the supervisor from… well, you know where.

This week, I was grateful for every single moment of that experience, because those experiences helped me navigate a major crisis in our family.  My cat died Monday.  She was almost 17 years old and she’d been in my heart since she was three days old.  She lived a long, well-loved, very pampered life.  It’s been hard.  My little girls are having their own hard times dealing with it.  In the midst of this, God has been there.  One question we had to answer in our weekly reflections was, “Who was God for you this week?”  This week, my friend Bobby was God to me as he listened to me talk and cry and blubber for hours a day.  Through him, the Spirit was able to work in me, lending me her strength and enabling me to be present to my husband and girls.  Our neighbor Shayna was God for my older daughter.  Shayna had worked last Summer at our vet’s office and had helped care for Octavia there; she’d also cat-sat for us over Christmas.  Shayna provided Mary with a space for her own grief without her having to share the “grief space” with anyone else.

Business came to a screeching halt while we said our good-byes, mourned and began the healing process.  But life does go on for the living, both four-legged and two-legged, and we’re back to business as usual.

As you go through the next week, I encourage you to keep your eyes open to who may be God (as you understand God to be) for you.

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Safe, All Natural, Skin Safe AND Chemical-free? Not Happenin’!

Anise soap
Anise soap (Photo credit: Sara’s Soaps)
I love getting questions from customers, because it gives me the opportunity to educate the customer in some way.  I received this question from a customer over the weekend:

When you say that the product is one hundred percent natural, does that mean that it has no dye, chemicals or harmful ingredients and is safe for your skin?

This was a great question, but by no means easy to answer with a simple “yes” or “no.”  Here’s what I told her:

As far as skin-safe…  All of my products are skin-safe.  Not all of them are 100% natural, but I’ll identify those which are and are not so it’s hopefully clear to my customers.  My goal is to go all natural whenever possible and as gentle as possible.  I strive to make products that suit all skin types and preferences.  We here use my products on a regular basis, including my two children, so whatever I make must suit their skin first.

One hundred percent natural can have colorants, but I don’t use dyes in these soaps.  Sometimes I don’t use any colorants at all, though the essential oils may impart a tint to the finished soap.

If you consider an ingredient harmful if, in its raw form, it can cause harm, then, yes, my soaps contain a harmful ingredient.  One of the three main components in soap is sodium hydroxide (lye), which is a very strong caustic agent and extremely harmful in raw form.  However, it is what reacts to the oils in soapmaking, working with the oils to create soap.  I formulate my soaps to have leftover fats (the term is “superfatting” or “lye reduction”).  This means that I alter the oil/lye ratio so that the lye cannot possibly saponify (make into soap) all the oils.  This makes soap more moisturizing.  I also like using milks in some of my soaps, especially goat milk and coconut milk, which also makes the finished soap more skin nourishing.  Finished soap contains saponified oils with no active lye.

The dictionary defines “chemical” as “a substance obtained by a chemical process or producing a chemical effect.”  Going by that definition, all my ingredients and products are chemicals.  Lye dissolves in water, then the lye mixture reacts with the oils in all sorts of cool ways.  The raw soap changes color, opacity and viscosity.  Then as the saponification really gets underway, the raw soap gets very hot through an exothermic (literally, heat sending) reaction.  The end result is soap and glycerin.  Essential oils are often the result of chemical processes.  Soapmaking and cosmetic manufacturing is pretty much all about chemical reactions.  In some products, I use manmade chemicals, such as preservatives (vital in water-based cosmetics) and fragrance oils, which are a blend of essential oils and synthetic components.  Occasionally, I’ll use other manmade ingredients in certain products, but not without a specific purpose.  If there is a natural alternative or if the ingredient in question won’t add anything significant to the end product, then I’d just as soon leave it out.

Got a question?  Feel free to shoot me an email or post it in the comments.

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Saturday Makinday

My friend Diane renames certain days of the week “Makinday.”  These are the days when she’s slamming the soap production and filling her soap curing racks with her creations.

This past Saturday, I’d planned a Makinday, and one of my friends wanted to watch the process.  I’d already started by the time Bobby showed up (I’d been itching to get started), but he was able to see one of the soaps from start to finish.  What was so exciting about this?  I absolutely LoVe teaching people how to make soap, and I really get a charge out of sharing my passion with others.  The fact that this was a friend just made it all that much better.

We started with a rebatch of wine soap.  Bobby and my younger daughter shredded the soap into the bowl while I gathered everything for the second batch.  After pouring some water over the soap shreds and covering the bowl, we moved on to the next soap.

Soap #2 was Lemon Grove Gardeners Soap.  This was a cold process batch and is very straight-forward.  It’s a scrumptious blend of skin-lovin’ base oils, an exclusive essential oil blend, corn meal and calendula petals.  It wasn’t long before that soap was tucked into bed, covered and insulated.

Bobby helped with Soap #3.  He measured and melted some of the oils and ran the stick blender for the very few minutes before the soap came to a heavy trace.  This batch was Drama Llama, a fun soap with subtle sparkles and a frosted appearance.  Unfortunately, this batch took much longer than anticipated to neutralize, and Bobby had to head home before it was finished.  Before dinner time, Drama Llama was in the mould and filling our lower level with the scent of amber, vanilla and musk.

After dinner, I was able to get back to Soap #1, that wine soap rebatch.  It got nicely melty and it was time to scent and color it.  For this soap, I brought back a Sara’s Soaps ‘n Such exclusive fragrance, Pacific Sunset.  Pacific Sunset is an enticing, intriguing blend of jasmine and eucalyptus.  I mixed up my colorants and added them to my soap.  The bronze, green and yellow swirls were beautiful, exactly what I’d wanted.  And then I saw the fragrance still sitting on the counter.  Uh oh!  The swirls didn’t come out quite as beautiful once I slowly, carefully folded the fragrance into the soap.  But this soap will mellow out to pure loveliness with its antioxidant-rich wine and zippy scent.

Lemon Grove will be available in about three weeks, and Drama Llama and Pacific Sunset should be ready in a week-and-a-half.  Be sure to follow my Facebook page to find out exactly when these jewels will be available.

Of these three soaps, which one sounds the best to you, and why?

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Kicked Up Customer Care

My PayPal Here, is here
My PayPal Here, is here (Photo credit: robertnelson)

As a business owner, I’m constantly looking for ways to serve my customers better.  I want to make your online and in-person shopping experience with me to be secure, safe, easy and, best of all, fun!  Here are a few changes you’ll see as you shop my web store or shop with me at coming events.

First, have you noticed that my shop has a totally new look?  I love it!  The great guys at Eazihost have done a fabulous job of putting the new site together.  Big thanks to Donal, Isa and Vicky.

Second, I’m giving you a more secure shopping experience.  You asked, and I listened.  The new web store is now fully encrypted for safer browsing and shopping.

Third, you have more ways to pay.  I’m now accepting all major credit cardsMasterCard, Visa, American Express and Discover, as well as Paypal.

Fourth, when you shop with me in person, I now have the option of processing your credit card payment directly on my phone wherever I have a network or wifi signal, thanks to Paypal Here (my latest fun little gizmo; check out the pic!).  That means less paper and no waiting for me to get to a computer before I can process your payment.

Fifth, a new wish list option is coming soon.  This will enable you to create and send your wish lists via email.  It’s a great way to drop those hints about what you’d like for Christmas and an easy way to share your gift ideas for other people.

I look forward to serving you with faster, safer and more convenient customer care!

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Business in the bowling lane

Bowling ball
Bowling ball (Photo credit: jonnykeelty)

Last weekend, my older daughter and I went bowling with some friends of ours.  It was the first time the girls had been bowling, and it was the first time in over a decade my friend or I had bowled.  Suffice it to say, we pretty much sucked at it.  At least the girls have the excuse of never having bowled before.

While I was at the bowling alley, I thought of how running a business is so similar to bowling.

1.  My game is the only one that matters.  When I’m at the foul line, it doesn’t matter how the players on either side of me are doing.  All that matters is my bowl.  Is my position right?  Am I keeping my wrist in the right direction?  Where are my eyes looking?

In running my business, it is really not important to me how my competition is doing.  It’s none of my business whether they’re making false claims or not.  And it’s doesn’t matter how often they’re marketing their business.  These things aren’t even important to me if the competitor is a friend of mine (though I, of course, want my friends to do well).  In that moment of attending to my business, all that matters is how I’m attending to my business.

2.  When I’m doing what I’m supposed to be doing, not even the performance of my team matters in that moment.  Each member of a team has his or her tasks, his or her responsibilities and his or her duties, just as I have mine.  When I trust my team, then I can trust that each member will do what he/she should be doing, which leaves me free to attend to my tasks and responsibilities.  This trust and empowerment, combined with personal responsibility, ensures that the “big picture” work gets done quickly, efficiently and in a most excellent way.

3.  I need to focus on where I want my ball to go.  In bowling, the best chance for a strike is when the ball hits the pins between the center pin and the pin either to the immediate left or the immediate right of the center.  Hit the 1 pin dead-on, and you’re almost guaranteed to get the dreaded 7-10 split.  The eyes look down the lane at the spot where I want my ball to go, then they come back up the lane to the arrows on the lane, and I use those arrows to guide me in aiming my ball.

In business, it’s great and highly advisable to look at the big picture, to look into the distance to see where the business will end up.  This is a huge part of 3- and 5-year plans and business projections.  However, I can’t run my business in the day-to-day by looking 5 years down the road, not knowing what all could happen in that time.  So, while still keeping the long-range plans in mind, I hone in my focus to what is right in front of me now.  I concentrate on those things, knowing that they will help me get to the long-range goals.

4.  American made is always best.  As I was plowing through my game, watching ball after ball get sucked to the gutters, I happened to notice that my ball was made in China.  I also happened to notice that the ball of the woman on the lane next to us, who was sharing our ball return, was made in the USA, and her ball kept hitting the pins, giving her strikes and spares.  I could only deduce that her American-made ball was a better performing one.  That’s my story, and I’m sticking to it. 😉

Do you like bowling?  What are some ways bowling relates to business that I missed?

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DIY Beeswax Ornaments

Christmas is right around the corner – just two months away!  Yikes!  Being the mom of two little girls has given me a renewed appreciation for handmade ornaments, and I especially love finding projects the three of us can do together.

I’d heard some colleagues talking one time about beeswax ornaments, but I was initially hesitant.  After all, wax is much messier than soap.  However, after discovering how incredibly easy it is moulding beeswax in silicone moulds, I thought, this wouldn’t be bad at all!  The gear is simple:  Beeswax, measuring cup, pot of water (these two items will create a double-boiler set-up), mould, fragrance if you want it and twine or ribbon for hanging.
Here is a great video on how to make these quick and easy handmade ornaments that my colleague David Fisher posted.  If you make these for yourself or as gifts for the holidays, I’d love to see them!  You’re welcome to post them to the Sara’s Soaps ‘n Such Facebook page so we can all ooh and ahh over them.
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Who’s in Charge of Your Success?

A Financial Peace University class and a discussion with a friend last night sparked further discussion about locus of control.  Simply put, locus of control is a term which describes to what a person attributes their success or failure.  If someone has an external locus of control, then what happens to them comes from without.  These people believe fate, God, the environment, the government or some other entity are responsible for both their successes and their failures.  By contrast, those people with an internal locus of control believe that they themselves are ultimately responsible for their own successes and failures.  Dave Ramsey says that there are people who are reactive, and people who are proactive.  Proactive people happen to their own life (especially money, in his example).  Reactive people are those to whom life happens.

Successful people tend to have a higher degree of internal locus of control and embrace proactivity.  These are the people who happen to their money, their lives and their businesses.  These are the people who you won’t hear whining about how bad the economy is for their business, but instead proclaiming how the bad economy is motivating them to try different approaches and ways of doing business.

Another hallmark of people with an internal locus of control is a feeling of empowerment.  When I feel in control, then I feel empowered to keep on doing whatever it is I am doing.  This, ultimately, leads to more success and a great feeling of being in control.

Who is responsible for your success personally and professionally?  What motivates you to seize control of your business and happen to it?

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Ingredient Info – Tocopherol

Tocopherol; selbst erstellt; gemeinfrei Katego...
Tocopherol; selbst erstellt; gemeinfrei Kategorie:Bild:Strukturformel (Photo credit: Wikipedia)

I received an email from a customer the other day.  Her granddaughter and she are going to make lip glosses for her granddaughter’s teachers and friends for Christmas.  She’d looked at my website and noticed I list “T-50” as an ingredient, and she wondered what that is and how she could find it.  This was my response.

T-50 (tocopherol-50) is a natural, broad-spectrum form of Vitamin E.  It’s a very dark amber, viscous liquid.  It’s also rather outrageously expensive right now, too, for some reason.  You can purchase tocopherol acetate easily from pharmacies, grocery stores, etc. where the vitamin supplements are.  They come in gel capsules; you’ve probably seen them before.

Tocopherol is an antioxidant, which means it slows down the oxidation of oils and butters.  Vitamin E, as it’s more commonly known, has no preservative properties at all; it doesn’t kill or prevent the growth of bacteria, mold or fungi.  It slows down the rate at which oils and butters will turn rancid, plus it’s good for skin, but that’s the extent of this fabulous additive.

I don’t mind helping customers find out more about the ingredients I use in my products.  Is there a particular product about which you’d like to learn more?  

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